Frequently Asked Questions - Speed Sign

About original signatures

Q.: Will you be able to write your signature easily?
A.: You can easily learn by using practice tracing sheets and stroke order videos. It depends on the typeface, but you will be able to write it to some extent after practicing for about 10 to 15 minutes. Click here for details on the accessories of each plan.
Q.: Can I use the signature I created overseas?
A.: Of course you can use it. There are many more opportunities to sign documents overseas than in Japan, so we hope you will consider our services.
Q.: If two people with the same name order, won't they get the same design?
A.: Rest assured that we do not create 100% identical signs. Even if we receive such a request, it is technically impossible to create exactly the same sign. For this reason, we decline your request.

Q.: I want a simplified sign with fewer strokes, which plan is suitable?
A.: Typefaces with a small number of strokes are called "quick-strokes." The quick writing type is a typeface that comes with the Bamboo Plan/Matsu Plan, so please consider it if you like. Click here for details on each plan.
Q.: I purchased the plum plan, but I don't know the stroke order, so could you please tell me?
A.: You can check the stroke order and changes in speed of the signature in the "stroke order video" that comes with Bamboo Plan. If you like, please consider changing to the bamboo plan. If you would like to make any changes, please contact us through the official LINE for quick writing signatures . Please see here for details on each plan.
Q.: Can you make a sign with both kanji and alphabets?
A.: Yes, please let us know your name in Kanji and English and we will create a signature for both. For example, in the case of Bamboo Plan, we provide 3 types of kanji, 2 types of alphabetic characters, and 1 type of abbreviation. (For the Tsubame plan, only kanji signatures are required.) Click here for details on each plan.
Q.: Can I give it as a present?
A.: Yes, we have a ``Gift Plan'' available at Speed Sign. Please check this out for details.

Q.: Is it possible to create several versions and purchase the one I like?
A.: I'm sorry. Since creating a sign takes time and effort, we are unable to offer a policy of ``purchasing only the one you like after making several versions.'' Bamboo Plan/Matsu Plan comes with multiple fonts and can be re-proofreaded after delivery, so it is recommended if you want to choose the one you like. Click here for details on each plan.
Q.: Is it possible to create a store name and brand logo?
A.: If you wish to use it as a store name or brand logo, we accept orders using the "Logo Plan". Please check this out for details.
Q.: Can you create a signature even if it is not your real name?
A.: In addition to your real name, we will also create a nickname for you. However, if it is used for a store name or brand logo, we will accept orders under the "Logo Plan". Please check this out for details.
Q.: Is it possible to order in hiragana, katakana, kanji + hiragana, etc.?
A.: Yes. It is possible. We accept orders in hiragana, katakana, kanji, and English.
Q.: Are there any characters that cannot be used?
A.: Device-dependent characters cannot be used.

Q.: Is it possible to make modifications after delivery?
A.: We will make unlimited revisions within one month of delivery. (Applicable to Bamboo Plan or higher plans.)
Q.: How is the modification done?
A.: Please write the signature you wish to amend and the details of the amendment, and contact us at originalsign.contact@gmail.com. We will resend the revised signature within one week. (Applicable to Bamboo Plan or higher plans.)
Q.: Is it possible to change the plan?
A.: After placing your order, you may change your plan either before or after delivery. If you would like to change your plan, please contact us through the official LINE for quick writing signatures . Click here for details on each plan.

Q.: How long will it take to receive my order?
A.: After completing the hearing necessary to create the signature, we will generally deliver the product within 2 business days. Please note that due to a high volume of orders, it may take an additional 1-2 days.

Q.: Is it possible to cancel an order after placing it?
A.: I'm sorry. Due to the nature of our products being made to order, we generally do not accept cancellations after an order has been placed. If you are not satisfied with the sign we created, please feel free to contact us as Take Plan/Matsu Plan will re-calibrate it.